THE HAPPINESS METHOD IN TRAINING
2-day course

GOALS

Being an effective professional trainer requires undoubtedly strong communication skills, a lot of empathy not to lose contact with our clients and, last but not least, a real passion for the job. If we add to this mix also an explanatory and interaction style in accordance with the most recent findings in the Positive Science field, we will increase our effectiveness and the satisfaction of those attending our class.

PARTICIPANTS

Anybody who, as a result of working in the training field, deals at the same time with clients or students of different backgrounds and needs.

PROGRAM

Analysis of the Trainer’s Skills

  • Discourse
  • Synthesis
  • Tone
  • Empathy
  • Assertiveness

Managing a Course Session

  • Ice breaking
  • Question technique
  • Time keeping
  • Dealing with objections
  • Handling “difficult” interlocutors
  • Choosing the right methodology
  • Identifying the target
  • Adjusting teaching methodology to personal characteristics

The Happiness Advantage

  • Defining happiness
  • Science of Happiness
  • Science of Happiness at work
  • Chicken or egg?
  • Brain and happiness
  • The neutralizing effect

Positive Communication

  • Empathic listening
  • Behavior and communication
  • Outer communication
  • Smiling brain
  • The Losada Line
  • Effective slides

Tricks of the Trade

  • Movement
  • Conciliatory jokes
  • Interaction
  • Gaze
  • Pause
  • Pathos
  • Reflecting ourselves in others

Exercises

  • Case studies
  • Role-playing
  • In-basket
  • Decision making
  • Brainstorming
  • Challenge
  • Debriefing

For more information about the training programs offered by Xelerate International, our consultants are always available on the phone: +4 021 3125707.